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LoyaltyHead to head · Compared 2026-10-14

Smile.io vs LoyaltyLion (vs Ayra): which Shopify loyalty app in 2026?

Smile.io is a widely installed loyalty app with a free plan to 200 orders and paid plans metered by monthly orders. LoyaltyLion is a loyalty app aimed at larger stores, with a free tier, a $199 Classic plan and custom-quoted Advanced and Plus plans with services included. Ayra replaces both and adds referrals with fraud checks, reviews, wishlist, back-in-stock, subscriptions and flows on one customer profile, priced on orders with every module included.

01 Feature table

Smile.io, LoyaltyLion and Ayra, row by row.

Feature comparison. Verified 2026-10-14 from vendor pricing pages and Shopify App Store listings.
Capability Smile.ioLoyaltyLion Ayra
Loyalty
Points & earn rules Yes source Yes source Yes
Store credit rewards — Yes source Yes
VIP tiers Yes source Yes source Yes
Checkout redemption (no code paste) Partial source Partial source Yes
POS earn / redeem Yes source Yes source Yes
Points on reviews / referrals Partial source Yes source Yes
Referrals
Two-sided rewards — — Yes
Fraud / clawback protection — — Yes
WhatsApp share — — Yes
Reviews
Photo / video reviews — — Yes Beta wave 2
Q&A — — Yes
Delivery-timed requests — — Yes
Shop channel / metaobject sync — — Yes
Import from other apps Partial source Partial source Partial CSV from Judge.me, Loox, Yotpo; loyalty balances
Intent
Wishlist — — Yes Beta wave 2
Back-in-stock alerts — — Yes Beta wave 2
Price-drop alerts — — Yes
Pre-order (selling-plan native) — — Yes Beta wave 2
Programs
Subscriptions — — Partial Subscribe & save, prepaid, build-a-box basics; no advanced bundles at launch
Transaction fee on subscriptions — — No 0%
Skip / swap / pause in account — — Yes
Platform
One customer profile across all of the above — — Yes
Conflict / frequency control across channels — — Yes
Revenue attribution per module Partial source Partial source Yes
New customer accounts (native extensions) Yes source Yes source Yes
Theme edits required — — No
Shopify Plus checkout extensions Yes source Yes source Yes
Third-party integration directory Partial source Yes source No Fewer than incumbents at launch
Full email / SMS campaign tool (ESP) No source No source Partial Retention flows only; not a full ESP at launch
Commercial
Pricing basis Up to 500 monthly orders Includes 500 orders per month Monthly orders. Every module is included on every plan.
Free plan Yes · Up to 200 monthly orders Yes · Recommended for stores with up to 400 monthly orders Yes · Up to 100 orders/mo
Entry paid plan Essential · $15/mo Classic · $199/mo Growth · $79/mo
Migration support Hours to move to Ayra · CSV export from Smile, import into Ayra; balances are reconciled before go-live. Days to move to Ayra · Larger programs are migrated in a staged cut-over with balances verified per segment. Free migration during private beta

Verified 2026-10-14 from vendor pricing pages and Shopify App Store listings. "—" means we could not verify it from a primary source. Ayra rows marked "Beta wave 2" ship after the first private beta wave.

02 Pricing

Three price lists, one basis column.

Ayra pricing

Smile.io

Smile.io plans
PlanPriceBasis
Free $0 Up to 200 monthly orders Points, rewards and referrals; works with Shopify POS
Essential $15/mo Up to 500 monthly orders Dedicated loyalty page, nudges, 1 integration
Standard $79/mo Up to 1,000 monthly orders Bonus events, loyalty segments, 2 integrations
Growth $199/mo Includes 2,500 monthly orders, then $20 per additional 100 VIP tiers, points expiry, redeem at checkout (Shopify Plus), unlimited integrations
Plus $999/mo Includes 7,500 monthly orders, then $5 per 100; annual billing Migration and launch plan, API access; shown on the vendor pricing page only

Transaction fee: None stated; per-order overage on Growth and Plus source

LoyaltyLion

LoyaltyLion plans
PlanPriceBasis
Free $0 Recommended for stores with up to 400 monthly orders Points for on-site activities, discount rewards, loyalty analytics
Classic $199/mo Includes 500 orders per month VIP tiers, single POS location, unlimited integrations, loyalty attributed revenue reporting
Advanced Custom Monthly orders, custom quote Multi-location POS, loyalty challenges, scheduled bonus campaigns
Plus Custom Monthly orders, custom quote AI recommended rewards, advanced Klaviyo events, quarterly reviews

Transaction fee: None stated; priced on monthly order volume with a 25% overage review policy source

Ayra

Every module included
Ayra plans
PlanPriceBasis
Free $0 Up to 100 orders/mo
Starter $29/mo Up to 1,000 orders/mo
Growth $79/mo Up to 5,000 orders/mo
Pro $199/mo Up to 20,000 orders/mo
Plus $498/mo Shopify Plus, scoped per contract

Transaction fee: 0%. Priced on orders, not on how many modules you turn on.

03 Which to pick

Pick by what you need, not by the longest feature list.

Pick Smile.io if

  • You want the most-installed option with a free plan and a large integration list.
  • Loyalty is your only program and you send email through Klaviyo already.
  • You run under 1,000 orders a month and want a published price.

Pick LoyaltyLion if

  • You want services with the software: a designed loyalty page, built-for-you Klaviyo flows and reviews.
  • You run multi-location POS loyalty and need loyalty-attributed revenue reporting from day one.
  • You are comfortable with a custom quote above 500 orders a month.

Pick Ayra if

  • You want loyalty, referrals, reviews and the rest on one profile with one bill.
  • You want Journey Guard deciding between loyalty, review and referral messages.
  • You want revenue attributed per module from one source.

04 FAQ

Smile.io vs LoyaltyLion questions

Which is cheaper, Smile.io or LoyaltyLion?

Both have free tiers. Smile.io publishes paid plans from $15/mo; LoyaltyLion starts at $199/mo for Classic and quotes above that. Check the basis column: both meter by monthly orders.

Does either charge a transaction fee?

Neither states a transaction fee; both charge per-order overage or review usage above the plan limit.

Which has better reporting?

LoyaltyLion includes loyalty-attributed revenue reporting on Classic; Smile.io adds ROI and CLV insights on Standard and above. Ayra attributes revenue per module across loyalty, referrals and reviews.

Can Ayra import from both?

Yes. Points balances and tiers import by CSV from either app, free during private beta.

Private beta

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