Advocate Coming soon
Reviews & UGC
Ayra Reviews & UGC is a Shopify product reviews module that requests reviews after delivery rather than after the order, collects photo and video reviews and Q&A, and stores everything on the customer profile. Reviews are mirrored to Shopify metaobjects and rating metafields so your theme and the Shop channel can use them.
Reviews, photos and Q&A that live on the customer profile.
Review
Fits exactly as described.
Ordered the medium after the size guide. Fabric is heavier than it looks in photos, in a good way.
- Request sent 3 days after delivery
- Reviewer earned+100 pts
- Open ticket · request skippedTrust Recovery
01 What it does
What Reviews & UGC does
-
Delivery-timed review requests
Requests go out after the order is delivered, not after it is placed, so customers review a product they have actually used.
-
Photo and video reviews
Customers can attach photos and video. Media is moderated with the review.
-
Q&A
Shoppers ask questions on the product page and you or past buyers answer them.
-
Importers for Judge.me, Loox and Yotpo
Bring existing reviews across by CSV so you keep your history and ratings.
-
Moderation queue
Approve, reply to or hide reviews and media before they publish.
-
Mirrored to Shopify metaobjects and rating metafields
Reviews and ratings are written to native metaobjects and product rating metafields, so your theme and the Shop channel read them directly.
-
Points for reviews and Trust Recovery
A published review can earn loyalty points. Trust Recovery skips the request when the customer has an open support issue.
02 On the same profile
What changes when Reviews & UGC shares a customer profile
03 Built on Shopify
Reviews & UGC runs on Shopify's own primitives
No theme edits, no ScriptTags.
04 Replaces
Reviews & UGC replaces
05 FAQ
Reviews & UGC questions
When does Ayra ask for a review?
After delivery, not after the order. You set the delay from the delivery event.
Can I import reviews from Judge.me, Loox or Yotpo?
Yes. Import by CSV from any of them; migration is free during private beta.
Will reviews show in my theme and the Shop channel?
Yes. Reviews are mirrored to Shopify metaobjects and product rating metafields, which themes and the Shop channel can read.
What is Trust Recovery?
A check that skips the review request when the customer has an open support issue, so you are not asking for a rating mid-complaint.
Can customers earn points for reviewing?
Yes, when Loyalty & Rewards is on. Points are awarded on the same profile when the review publishes.
06 Related
More in Advocate
- Private betaExplore Loyalty
Loyalty & Rewards
Points, store credit and VIP tiers that know who the customer is.
- Explore Flows
Lifecycle Flows
Email, SMS and WhatsApp journeys that respect the customer's timeline.
- Private betaExplore Segments
Segmentation
Segments built from every signal Ayra sees, synced back to Shopify.