Retention Repeat purchase rate on Shopify: how to measure it and what moves it
What repeat purchase rate is, the formula, how to read it from Shopify's own reports, why benchmarks mislead, and the five levers that reliably move it.
Ahmad 6 min read
The engine
One profile. One decision at a time.
Every module writes to the same customer record, and the retention engine decides what happens next.
Recover
Turn saved items and sold-out stock into orders.
Retain
Keep customers with subscriptions, flows, segments and proof.
Built on Shopify's native primitives. No theme hacks, no ScriptTags.
By outcome
Same engine, same price. Each solution shows the loop pointed at one outcome.
Loyalty & referrals
Subscriptions & pre-order
Dated, sourced comparisons. Free migration from any of these during private beta.
Blog
Repeat purchase, lifetime value and the mechanics that move them.
Retention What repeat purchase rate is, the formula, how to read it from Shopify's own reports, why benchmarks mislead, and the five levers that reliably move it.
Ahmad 6 min read
Retention Back-in-stock alerts only work when the inventory signal, the customer record and the send rules agree. Seven things to check before the first alert goes out.
Ahmad 1 min read