Skip to content
Ayra Customer Retention Platform
Ayra Docs

Back in Stock: FAQ

These are the questions merchants ask most about Back in Stock, answered briefly; the product page carries the same answers. More are added as beta merchants ask them.

Questions

Section titled “Questions”
Which channels can send restock alerts?
Email, SMS, WhatsApp and web push. Customers pick their channel when they sign up for the alert.
Are alerts per variant or per product?
Per variant. A customer waiting on a medium is only alerted when the medium is back.
Who is notified first when stock is limited?
VIPs and high-intent customers, based on tier and Intent Engine scores from the customer profile.
Can a restock alert turn into a pre-order?
Yes. When you set an expected restock date, the alert offers a pre-order instead of a wait.

Still stuck?

Section titled “Still stuck?”

Ask us and we will answer and add the question here.

Section titled “Related”

Something missing or wrong on this page? Ask us and we will fix the docs.