Referrals

Ayra Referrals is a Shopify referral program with unique links and codes, two-sided rewards and built-in fraud checks. Referral rewards land in the same wallet as loyalty points, and referral revenue is attributed on the customer profile rather than estimated.

What it does

• Unique links and codes. Every customer gets a referral link and a code, shown in the account hub and shareable anywhere.
• Two-sided rewards. Reward the referrer and the friend with points, store credit or a discount. Each side can have a different reward.
• Fraud checks and Reward Shield. Ayra blocks self-referrals and matches on device and address. Reward Shield claws the reward back when the referred order is refunded.
• Share via link, email and WhatsApp. Customers share from the account hub with one tap, with a prefilled message per channel.
• Attribution window rules. Decide how long a referral click stays valid and which referrer wins when two claim the same friend.
• Referral leaderboard. An optional leaderboard in the account hub shows top referrers, using the same profile data as loyalty tiers.

How it connects to other modules

Every module reads and writes the same customer profile, so these connections need no integration work.

• Loyalty & Rewards: Referral rewards land in the same Smart Wallet as loyalty points, so there is one balance to show and one to redeem.
• Lifecycle Flows: A referral invite can be a flow step that waits for delivery, so the ask arrives after the customer has the product.
• Retention Analytics: Referral revenue is attributed from real orders on the profile, not estimated from clicks.

Built on Shopify

Shopify primitives used: Discounts, Store credit, Customer account UI extensions. Nothing is injected into the theme.

Replaces: ReferralCandy, Smile.io.

How it works day to day

Every customer gets a referral link and a code the moment the module is on, visible in the account hub and in any referral block you place. When a referred shopper orders, Ayra checks the order through Reward Shield (self-referral, duplicate account, refund farming), waits for the return window you set, then grants both sides their reward into the Smart Wallet. The referrer is told once, through the channel they prefer, inside Journey Guard’s caps. If the referred order is refunded inside the window, the reward is reversed and the timeline says why.

Decisions to make before you turn it on:

• Two-sided or one-sided. The default gives the referred friend a first-order discount and the referrer store credit after the order clears. Either side can be points or a voucher instead.
• Qualifying order. Minimum order value and whether discounted orders qualify. Incentive Guard prevents a referral discount stacking on another incentive the friend already has.
• Return window. The number of days a referred order must stand before the referrer is rewarded. Longer is safer; the referrer sees “pending” in the hub meanwhile.

Set up in brief

1. Turn the module on in Ayra → Modules.
2. Set the two rewards and the qualifying rules.
3. Turn on the Referrals tab in the account hub and add a referral block to the order status or account page.
4. Share your own link as a test customer and place the referred order; watch the pending → granted transition on both timelines.

Details on the Setup page; every option in the Settings reference.

Where to go next

• Setup: turn the module on and configure it.
• Storefront & account blocks: what shoppers see and where it goes.
• Settings reference: every setting, in one table.
• FAQ
• Product page: Referrals

FAQ

What stops customers referring themselves?

Ayra checks for the same account, device and address and declines the reward when they match.

Can the referrer and the friend get different rewards?

Yes. Each side has its own reward type and value: points, store credit or a discount.

What happens when a referred order is refunded?

Reward Shield claws back the reward tied to that order, so refunds don't leak rewards.

Where do customers find their referral link?

In the Customer Account Hub, alongside their wallet and orders, with share buttons for link, email and WhatsApp.

Can referral invites be sent automatically?

Yes. Add a referral step to a Lifecycle Flow, for example after delivery, and Journey Guard keeps it from colliding with other messages.